Increasing Productivity/Reducing Costs

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What Can I Do to Make Things Right?

Wednesday, June 17th, 2015

Errors can and do occur every day in every business and in life generally. Often, the aggrieved parties will not tell you of their experience, though they may tell others. When they do confide in you, it is often no more than a plea to have their feelings acknowledged. This is your opportunity to utter […]

How To Avoid Hiring Nuts, Lemons & Lay-abouts

Thursday, June 4th, 2015

An estimated 30% of “blue collar” employees, and 10% of others, leave within the first four weeks of employment. And, guess what? They’re not the nuts, lemons and lay-abouts! Yet, both the early leavers and the nuts, lemons and lay-abouts are major components of the same problem – poor staff selection. Estimated Costs Of Recruiting […]

The Powerful Advantage of Age & Experience!

Tuesday, March 10th, 2015

Age & experience provide us with the absolute certainty that we are mortal. We know (give or take) that 657,000 is all we are given and we know that the sands of time have largely ebbed away, making those that remain much more valuable and not to be frittered away! At 64 years of age […]

Workaholic? Try This Test

Tuesday, January 27th, 2015

Are you a workaholic? In the long run, being a workaholic means work drowns out other activities and 0bligations; usually there are two victims – the health of the workaholic and also the diminished lifestyle of his or her loved ones. Sure, short bursts of sustained effort and input are okay, provided the rewards are […]

Proven New Research Will Improve Goal Achievement By 78%

Tuesday, January 6th, 2015

New Year’s resolutions follow a predictable pattern. We “think” about a worthwhile goal, be it career, financial or lifestyle, we commit to it for a while whilst its novel, and then it slowly fades into oblivion…only to be resurrected the following year with the same flourish of initial exuberance! Almost certainly, the culprits behind this […]

The Ten Commandments Of Desk Discipline – As Valid Today As In The Days Of Moses!

Monday, December 8th, 2014

Whether you work at a desk, bench or counter, the following rules largely apply and if you follow them, they will reward you with extra time and enjoyment. Certainly they will massively relieve frustration. Study them carefully and then perform a self-audit. I did and I was staggered at how many of the commandments I […]

The Four R’s Which Every Staff Member Should Know About You & Your Business

Monday, October 27th, 2014

If you need to reinforce respect and responsibility in your business, make sure the message behind the following four matters is completely clear to each staff member and is enforced to the letter: This is what I REQUIRE from everyone who works here. This is what I REQUEST of everyone who works here. This is […]

The Quality Of Your People Will Dictate The Quality Of Your Business

Monday, October 20th, 2014

Many years ago, as a member of The Executive Connection, I had an opportunity to listen to the wisdom of Tony Barnes, the last surviving member of the remarkable J Edwards Deming team which revolutionized Japan after the devastation of the WW2. Now you’d think that one of the founding fathers of quality control would […]

Ten Steps To Substantially Reduce Expensive Rework

Wednesday, September 24th, 2014

Now here’s a whack on the head for all those people who are just so busy they have to take shortcuts and perhaps, we’ve all been guilty of this from time to time, hey? Do we really save time by taking the shortcut? Maybe, provided nothing goes wrong and in addition to saving time, we […]

The Damaging Cost of “It’s Not My Job!”

Wednesday, September 17th, 2014

That damaging statement is muttered many times in just about every business and its impact on costs and lost productivity are staggering! Rework, lost opportunity and disgruntled customers and staff are but the tip of the ice-berg. Let’s drill down on this issue using a funny photo which was doing the rounds of the internet […]

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